Terms of Service


Check-in / Check-out

  • Check-In from 14:00 hours
  • Check -Out 12:00 hours
  • Check -Out until 18:00, 50% surcharge
  • Check -Out after 18:00, full night charge

Accommodation conditions

  • *Deadline for cancellation for reservations: 1 business day before the date of check-in, Monday through Friday from 09:00 to 19:00 hours, by sending an e mail to reservas@ha.cl
  • *Foreign passengers not residing in Chile may pay the fee in US dollars presenting the passport and card entry into the country
  • *If the arrival time is either during late night or early in the morning you must book the night before
  • *In case of No Show, the hotel will charge the credit card the first night accommodation
  • *Early Arrival at 14 hrs. subject to availability
  • *No pets allowed
  • 1 child under 2 years stays free of charge in a crib.
  • 1 child under 8 years stays free of charge when using existing beds.
  • *Changes in booking can be done by sending an e-mail to reservas@ha.cl